Privacy Policy

Effective date: 21 January 2026
This Privacy Policy explains how Spitzkop Wild (“we”, “us”, “our”) collects, uses, stores, shares, and protects personal information when you visit our website or contact us. This policy is written in line with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

1) Who we are

Spitzkop Wild is a South African wildlife and game operation that markets and sells wildlife/game (including animals for sale) and handles enquiries related to wildlife availability, pricing, and related services.

2) What personal information we collect

We only collect personal information that is relevant and necessary for operating our website and responding to enquiries.

2.1 Information you give us directly

When you email us or submit a form, we may collect:

• Name and surname
• Email address
• Phone number (if provided)
• Company/farm name (if provided)
• Message/enquiry details (e.g., species, interest, availability request)
• Any other information you choose to share

2.2 Information collected automatically when you use the website

When you browse our website, we may collect limited technical information such as:

• IP address
• Device type and browser type
• Pages visited and time spent
• Referring website (if applicable)
• Cookie/session data

3) Why we collect and use your information

We process your personal information only for clear, lawful purposes, including:

• To respond to your enquiries and communicate with you
• To provide information on wildlife/game availability, pricing, and related services
• To improve our website performance, user experience, and content
• To protect our website against fraud, abuse, and security threats
• To keep records where required for lawful business purposes

POPIA requires responsible parties to process personal information lawfully and responsibly, and only for legitimate purposes.

4) Lawful basis for processing (POPIA)

We only process personal information when we have a valid reason to do so, which may include:

• Your consent (e.g., when you submit an enquiry)
• Steps to enter into a transaction or provide requested information
• Legal obligations (where applicable)
• Legitimate business interests, provided your rights are not overridden

These lawful grounds are reflected in POPIA’s framework for lawful processing.

5) Direct marketing (if applicable)

If we ever send marketing messages (email/WhatsApp/SMS), we will do so responsibly and you may opt out at any time. POPIA includes specific protections regarding direct marketing and the right to object.

6) How we share personal information

We do not sell personal information.

We may share personal information only when necessary with:

• Service providers who help us run the website or communications (e.g., hosting, technical support, website tools)
• Authorities or regulators where required by law or to protect our rights

Where third parties process personal information on our behalf, we require them to treat it securely and only for the purpose intended, as POPIA expects responsible parties to maintain proper safeguards.

7) Cookies and tracking technologies

Our website may use cookies (small files stored on your device) to:

• Remember your session preferences
• Improve website performance and user experience
• Understand basic website traffic patterns

You can disable cookies in your browser settings. Please note that some website features may not work correctly if cookies are disabled.

8) Keeping your information safe

We take reasonable technical and organisational security measures to protect personal information against:

• Loss, misuse, or unauthorised access
• Unlawful processing
• Accidental damage or destruction

No system is 100% secure, but we continuously aim to keep personal information protected.

9) How long we keep your information

We keep personal information only for as long as necessary to:

• Respond to you and manage communications
• Maintain business records where needed
• Comply with legal obligations
  After that, we will delete or de-identify the information where reasonably possible.

10) International transfers

Your personal information may be processed using systems or service providers that store data outside South Africa. Where this happens, we take reasonable steps to ensure that appropriate protection is in place, as required by POPIA.

11) Your POPIA rights

You have rights under POPIA, including the right to:

• Request access to your personal information
• Request correction or deletion of your personal information
• Object to certain processing (including direct marketing)
• Withdraw consent (where consent is the basis for processing)

POPIA sets out these data subject protections and participation rights.

You also have the right to lodge a complaint with the Information Regulator (South Africa).

12) Children’s privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children.

13) Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

14) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.

15) Contact us

If you have any questions, want to exercise your POPIA rights, or want your information updated or removed, contact us at:
game@spitzkopwild.co.za